Customer Service Representative
7/2012 -Present, Faceupgaming
Handle customer inquiries, complaints, billing questions and payment requests. Work in chat and e-mail - calm angry customers, locate resources for problem resolution and design best solutions. Interface daily with internal partners in accounting, field managers.
Private lessons with children and adults (2011-2012 June).
Customer support agent in IT field - shared hosting (2011-2012 June).
Marriage agencies, translator 2007 – 2010, internet sites
Provide written and oral translations during the meetings with clients, letter management.
Editor of texts (medicine), 2007-2009
|Personal assistance||15 $ per hour|
|Interpreting, guiding||15 $ per hour|
|Business meetings||18 $ per hour|
|Full Day (8 hours)||115 $|